XolodFrequently Asked Questions
This section gathers technical specifications of the preparation, directions for use, and storage conditions. The details describe the standard composition of each batch.
how to choose xolod walnut syrup
Our production focuses on a single preparation formulated with fresh green walnut husk and wildflower honey. The 250 ml bottle is suitable for taking straight with a spoon or for diluting into warm everyday beverages.
what exactly does the syrup formula contain
The ingredient list includes green walnut husk, raw wildflower honey, fresh lemon juice, thyme extract, and purified water. We do not add chemical sweeteners, synthetic derivatives, or artificial thickeners to the blend.
how to store the bottle after opening
We recommend storing the bottle closed with its original cap in a cool, dry place away from direct sunlight. Thanks to the natural presence of honey, the solution preserves its properties for weeks after the seal is removed.
how to order and pay without a card
Complete your purchase by entering your delivery details in the form on the website. We accept cash on delivery only or advance bank transfer with details provided during checkout.
when the package is handed over to the courier
All orders confirmed by 3:00 PM on business days are prepared and handed over to the shipping service on the same day. Specific details regarding delivery times nationwide can be found on our shipping page.
how the 30-day return works
Customers can request a return within 30 days of receiving their order, provided the bottle is intact, with an unbroken seal, and in its original box. Return shipping costs are paid by the buyer, except in cases where goods arrive damaged or defective.
Still have questions?
Our team answers technical and administrative inquiries within one business day.
Contact Customer Support